FAQ – DWETS

Is DWETS filter ready to go?

Yes. All you need to do is ensure the filter is wet through and flush once to activate it. We suggest the first time you use a new filter you submerge the filter in water for the suggested amount of time on the instructions. Then gently squeeze out the contents until the water runs clear.

What is BPA?

BPA stands for bisphenol A. BPA is an industrial chemical that has been used to make certain plastics and resins since the 1960s. Exposure to BPA is a concern because of the health effects it has on the brain, behavior and prostate gland of fetuses, infants and children.

Are DWETS products BPA free?

YES. All our product components are made to the highest standards using the best quality materials.

Where is the product manufactured?

DWETS products are manufactured in Germany.

How long will my filter last?

FILTER LIFE BASED ON EVERY DAY USE
	1 liter a day	5 liters a day	10 liters a day
BOTTLE FILTER 300-liter filter life*	10 months	2 months	1 month
IN-LINE FILTER 400-liter filter life*	13 months	2 ¼ months	1 ¼ months
GRAVITY FILTER 600-liter filter life*	20 months	4 months	2 months

*Filter life depends on the quality of water that is being filtered and the amount of water being filtered.

How do I know when my filter needs replacing?

The carbon technologies in our DWETS filters help control the taste and the smell of the water. Once the carbon in the filters expires the water will gradually start to taste and smell as it did before using the filter. Rest assured that the filter will still be filtering bacteria, cysts and harmful contaminants. This is simply a ‘sensory’ prompt to let you know its time to change the filter.

What if I do not use my filter every day?

Simply reactivate the filter. This is done by submerging the filter in water until fully saturated and gently flushing the water through the filter.
NOTE: Please refer to the products instruction manual for complete details on reactivation as activation times and flushing methods may vary.

What does DWETS filter out of my water?

Bacteria and Viruses such asHepatitis A, E.Coli, Cholera, Polio and Giardia lamblia
Parasites and waterborne pathogens including Tapeworm, Cryptosporidium and Threadworms
Metals & Chemicals such asChlorine, Fluoride and Lead
Microplastics

Can I use other liquids other than water in the DWETS filtration systems?

We recommend only using water as other liquids may reduce the efficiency and lifespan of the filter. however, you can simply remove the filter from the DWETS water bottle and use it as a standard sports bottle.

Will the filter clean urine?

Although DWETS filters can be used to filter urine in extreme emergencies, we strongly advise against it.

Can I put my bottle in the dishwasher?

DWETS products are hand wash only, and in all cases, please be sure to remove the filter before washing.

Can I put my bottle in the Freezer?

DWETS filters are not suitable to be placed in the freeze. Freezing DWETS filters can compromise the filtration technology and damage the membrane. We recommend replacing your filter if you believe it has been frozen.